Working on site at Verisign’s Illuminet SS7 telecommunications division, engagement involved coordinating Local Number Portability (LNP) troubleshooting for systems issues involving the NPAC, Service-Order Administration, LSMS, STP, and SCP network nodes for Symantec/Verisign’s Telecommunications Division (formerly Illuminet).

Streamlined troubleshooting processes, developed training curriculum, and led virtual/cross-functional troubleshooting teams for LNP, Caller-ID, Roaming, and Billing Support systems.

  • Company: Verisign (Illuminet Div.)
  • Category: Telecom
  • Start Date: 03.15.1997
  • Finish Date: 02.01.2000
  • URL:
  • Managed development of AT&T FWS E-Commerce Portal
  • Deployed portal for 20+ million visitor audience
  • Managed e-commerce integration with FWS systems
  • Led virtual/cross-functional e-commerce team
  • Performed capacity planning & metrics reporting

“Tim is a rare person who pours himself into whatever he is working on and can speak in depth and explain anything he is involved with. His work ethic is second to none.”

– Richelle Mosely, Jack Henry & Assoc.